I needed a guide through the entire process and that is what I found in Madison. Madison worked on my case in the most ethical process imaginable. She was always available via email or via a phone call. I was never unaware of the status of my case while working with Madison. My case was an emotional roller coaster for me and she never made me feel judged when I would have questions or concerns. She explained every step of the process and provided me with the most objective choices to ensure that I received the outcome that I was comfortable with. I really felt valued by Madison when my employer aimed to make me feel as small as possible. She was the mega phone that I needed to send a clear message that I was not going to be taken advantage of.